Technical Support

A Network Operations Center (NOC) is the physical location from where a typically large telecommunications network is managed, monitored and supervised.

HorizonSat NOC is headquartered strategically in Dubai, United Arab Emirates, from where it operates its state-of-the-art Network Operations Center (backed by the Network Operation Center at Horizon Teleports, Germany), maintaining uninterrupted transmission and high level of technical support on a 24/7 basis. Both NOCs are staffed by experienced and multilingual engineers.

HorizonSat's NOC coordinates network troubles and provides problem management support services. The NOC primarily manages and monitors router configurations, network changes, domain names and IP addresses, switches, hubs and UPS systems that keep the network operating smoothly.

The NOC also manages the distribution and updates of software and coordinates with affiliated networks. HorizonSat NOC provides network accessibility to users connecting to the network from outside of their physical office space or campus.